The Florida-based company, which collaborates with property management firms, construction companies, and residential homeowners to provide painting and drywall services, serves hundreds of active clients across three industries. To ensure their sales team stays informed about all prospects, they needed an efficient way to manage customer data.
Previously using Salesforce.com for client management, they found the $150 per license cost increasingly expensive. As a result, Dowapa transitioned to Ganarpro CRM to consolidate all prospect and customer contact information. Now, their sales team and managers can access a single page in Ganarpro to view complete contact details. They can track the last interaction date with each person and easily assess whether it’s worth reaching out again, or if they should skip a contact, by reviewing the response rate insights.
“With Ganarpro CRM, we’re seeing a 28 to 30% cost savings and an increase in revenue. First off, we only pay around $30, and we also get to use the outbound email feature, which helps us generate additional income. It’s almost a no-brainer. Salesforce had so many capabilities and features we never used, but Ganarpro is exactly what we need — lean and effective.”
— Victoria Anino, VP, Ganarpro
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Dowapa Group specializes in painting, drywall, and other Division 11 finishing trades, bidding on commercial construction projects as a contractor. With a high volume of Invitation to Bid (ITB) requests, the company adds their ITBs as Deals in Ganarpro, automatically saving each contact to their CRM for easy management and future outreach.
After transitioning to Ganarpro, Dowapa imported all their contacts from spreadsheets and Salesforce, then organized them within Ganarpro. This allowed them to effectively manage activity insights, including Last Contacted and Response Rate, for better tracking and follow-up.
Published: April 1, 2025